{"id":9475,"date":"2023-08-05T12:53:01","date_gmt":"2023-08-05T11:53:01","guid":{"rendered":"https:\/\/santepara.ma\/?page_id=9475"},"modified":"2023-08-06T23:25:26","modified_gmt":"2023-08-06T22:25:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/santepara.ma\/?page_id=9475","title":{"rendered":"FAQs"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row equal_height=\u00a0\u00bbyes\u00a0\u00bb css_animation=\u00a0\u00bbfadeIn\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1618173213949{margin-bottom: 10vh !important;}\u00a0\u00bb mobile_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb tablet_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb woodmart_parallax=\u00a0\u00bb0&Prime; woodmart_gradient_switch=\u00a0\u00bbno\u00a0\u00bb row_reverse_mobile=\u00a0\u00bb0&Prime; row_reverse_tablet=\u00a0\u00bb0&Prime; woodmart_disable_overflow=\u00a0\u00bb0&Prime;][vc_column]\t\t\t<link rel=\"stylesheet\" id=\"wd-section-title-css\" href=\"https:\/\/santepara.ma\/wp-content\/themes\/woodmart\/css\/parts\/el-section-title.min.css?ver=7.2.5\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-section-title-style-under-and-over-css\" href=\"https:\/\/santepara.ma\/wp-content\/themes\/woodmart\/css\/parts\/el-section-title-style-under-and-over.min.css?ver=7.2.5\" type=\"text\/css\" media=\"all\" \/> \t\t\t\t\t\t<link rel=\"stylesheet\" id=\"wd-mod-highlighted-text-css\" href=\"https:\/\/santepara.ma\/wp-content\/themes\/woodmart\/css\/parts\/mod-highlighted-text.min.css?ver=7.2.5\" type=\"text\/css\" media=\"all\" \/> \t\t\t\n\t\t<div id=\"wd-5fce12475557e\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-5fce12475557e wd-title-color-alt wd-title-style-underlined text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >QUESTIONS FR\u00c9QUENTES<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[\/vc_column][vc_column css=\u00a0\u00bb.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_col-lg-6 vc_col-md-6&Prime;]\t\t\t<link rel=\"stylesheet\" id=\"wd-section-title-style-simple-and-brd-css\" href=\"https:\/\/santepara.ma\/wp-content\/themes\/woodmart\/css\/parts\/el-section-title-style-simple-and-brd.min.css?ver=7.2.5\" type=\"text\/css\" media=\"all\" \/> \t\t\t\n\t\t<div id=\"wd-5fce12ccef416\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-5fce12ccef416 wd-title-color-primary wd-title-style-simple text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight-400 wd-fontsize-l\" >INFORMATIONS SUR L'ACHAT<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion shape=\u00a0\u00bbsquare\u00a0\u00bb color=\u00a0\u00bbwhite\u00a0\u00bb c_icon=\u00a0\u00bbchevron\u00a0\u00bb c_position=\u00a0\u00bbright\u00a0\u00bb active_section=\u00a0\u00bb1&Prime; no_fill=\u00a0\u00bbtrue\u00a0\u00bb collapsible_all=\u00a0\u00bbtrue\u00a0\u00bb][vc_tta_section i_icon_fontawesome=\u00a0\u00bbfas fa-file-invoice-dollar\u00a0\u00bb add_icon=\u00a0\u00bbtrue\u00a0\u00bb title=\u00a0\u00bbQuels sont les frais de livraison ?\u00a0\u00bb tab_id=\u00a0\u00bb1484652030151-41d816a1-ec06&Prime;][vc_column_text text_larger=\u00a0\u00bbno\u00a0\u00bb]<\/p>\n<ul>\n<li>Sur Casablanca, Mohammedia, et Rabat:<br \/>\nLa livraison co\u00fbtera 19Dhs. Mais \u00e7a devient\u00a0 gratuite pour les commandes de 150Dhs et plus.<\/li>\n<li>Tout le Maroc:<br \/>\nLa livraison co\u00fbtera 39Dhs. Mais \u00e7a devient\u00a0 gratuite pour les commandes de 700Dhs et plus.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=\u00a0\u00bbfas fa-stopwatch\u00a0\u00bb add_icon=\u00a0\u00bbtrue\u00a0\u00bb title=\u00a0\u00bbLa livraison va prendre combien de temps ?\u00a0\u00bb tab_id=\u00a0\u00bb1484652030190-407b08ef-5de7&Prime;][vc_column_text text_larger=\u00a0\u00bbno\u00a0\u00bb]<\/p>\n<ul>\n<li>Sur Casablanca:<br \/>\nVous serez livr\u00e9s dans 24h apr\u00e8s la finalisation de votre commande<\/li>\n<li>Tout le Maroc:<br \/>\nLa livraison prendra 48h \u00e0 72h apr\u00e8s la finalisation de votre commande<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=\u00a0\u00bbfas fa-random\u00a0\u00bb add_icon=\u00a0\u00bbtrue\u00a0\u00bb title=\u00a0\u00bbEst ce que je peux changer \/ annuler ma commande ?\u00a0\u00bb tab_id=\u00a0\u00bb1607341818653-c739e46d-9cf4&Prime;][vc_column_text text_larger=\u00a0\u00bbno\u00a0\u00bb]Vous pouvez toujours changer des produits ou annuler une commande avant qu&rsquo;elle soit confirm\u00e9e.<\/p>\n<p>Si votre commande est confirm\u00e9e vous devez contacter nos charg\u00e9s client\u00e8le et demander une annulation.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=\u00a0\u00bbfas fa-gift\u00a0\u00bb add_icon=\u00a0\u00bbtrue\u00a0\u00bb title=\u00a0\u00bbEst ce que je peux avoir des \u00e9chantillons ?\u00a0\u00bb tab_id=\u00a0\u00bb1607342158140-97fb050d-a17a\u00a0\u00bb][vc_column_text text_larger=\u00a0\u00bbno\u00a0\u00bb]Nous allons vous envoyer des \u00e9chantillons et m\u00eame des cadeaux si le produit que vous avez command\u00e9 est en promotion.<\/p>\n<p>Toutefois, vous pouvez demander au charg\u00e9 client\u00e8le de voir la possibilit\u00e9 de vous envoyer un \u00e9chantillon du produit que vous d\u00e9sirez tester.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=\u00a0\u00bbfar fa-credit-card\u00a0\u00bb add_icon=\u00a0\u00bbtrue\u00a0\u00bb title=\u00a0\u00bbComment je peux payer ma commande ?\u00a0\u00bb tab_id=\u00a0\u00bb1607342704373-200a4826-663e\u00a0\u00bb][vc_column_text text_larger=\u00a0\u00bbno\u00a0\u00bb]<\/p>\n<ul>\n<li>Paiement en ligne:<br \/>\nVous pouvez payer votre commande en ligne et en toute s\u00e9curit\u00e9 en utilisant votre carte bancaire VISA CARD ou MASTER CARD<\/li>\n<li>Paiement hors ligne:<br \/>\nSi vous n&rsquo;avez pas la possibilit\u00e9 de payer en ligne, vous pouvez choisir le paiement \u00e0 la livraison, et payer le livreur en esp\u00e8ce lorsque vous recevrez votre commande.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column css=\u00a0\u00bb.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_col-lg-6 vc_col-md-6&Prime;]\n\t\t<div id=\"wd-5fce1ccd34c06\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-5fce1ccd34c06 wd-title-color-primary wd-title-style-simple text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight-400 wd-fontsize-l\" >VOUS AVEZ D'AUTRES QUESTIONS ?<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<p class=\"wpcf7-contact-form-not-found\"><strong>Erreur\u00a0:<\/strong> Formulaire de contact non trouv\u00e9\u00a0!<\/p>[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row equal_height=\u00a0\u00bbyes\u00a0\u00bb css_animation=\u00a0\u00bbfadeIn\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1618173213949{margin-bottom: 10vh !important;}\u00a0\u00bb mobile_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb tablet_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb woodmart_parallax=\u00a0\u00bb0&Prime; woodmart_gradient_switch=\u00a0\u00bbno\u00a0\u00bb row_reverse_mobile=\u00a0\u00bb0&Prime; row_reverse_tablet=\u00a0\u00bb0&Prime; woodmart_disable_overflow=\u00a0\u00bb0&Prime;][vc_column][\/vc_column][vc_column css=\u00a0\u00bb.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_joinchat":[]},"_links":{"self":[{"href":"https:\/\/santepara.ma\/index.php?rest_route=\/wp\/v2\/pages\/9475"}],"collection":[{"href":"https:\/\/santepara.ma\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/santepara.ma\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/santepara.ma\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/santepara.ma\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9475"}],"version-history":[{"count":1,"href":"https:\/\/santepara.ma\/index.php?rest_route=\/wp\/v2\/pages\/9475\/revisions"}],"predecessor-version":[{"id":9482,"href":"https:\/\/santepara.ma\/index.php?rest_route=\/wp\/v2\/pages\/9475\/revisions\/9482"}],"wp:attachment":[{"href":"https:\/\/santepara.ma\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}